Have your cleaners been fully trained?

Before starting to clean, our staff receive comprehensive training, followed by regular training on new regulations and cleaning techniques. In addition, we provide ongoing training to our staff on the features and benefits of our new products.

Who should we contact if we have a request?

We provide each of our customers with a dedicated area manager, who will be their first point of contact for any additional service or support requests. We can also be reached directly through the main phone number on our website, as well as through our customer support department available at our headquarters.

Are your products environmentally friendly?

We have designed all our products to meet the highest standards of cleaning, health and safety. We conduct regular audits of our suppliers to verify their compliance with environmental standards.

We prefer to tailor our rates to your needs rather than offering a standard hourly rate. We understand that every business and every building has specific needs and we want to offer competitive rates tailored to those needs, so that you don't pay for unnecessary services.

Do we receive a contract?

We provide a contract to our customers, but unlike our competitors, we do not commit them to a long-term or fixed-term contract. You are free to cancel the contract at any time, without any obligation.

What are your cleaning hours?

We are completely flexible in terms of hours and days to meet your cleaning needs. We can clean at the time that is most convenient for you and we adapt our service to your specific schedule and requirements.

FAQs Archive - Alpha Clean

Have your cleaners been fully trained?
Who should we contact if we have a request?
Are your products environmentally friendly?
What are your rates?
Do we receive a contract?
What are your cleaning hours?

FAQs

FAQs

Have your cleaners been fully trained?

Who should we contact if we have a request?

Are your products environmentally friendly?

What are your rates?

Do we receive a contract?

What are your cleaning hours?

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