Updated on January 5, 2023
Article 1. – General Provisions – Site Owner Contact Information
These terms and conditions (hereinafter “Terms”) apply to the use of all websites (including mobile sites), including elements and applications, created or owned by the entity whose full contact details are listed on the “contact” page (hereinafter “the Company”) (hereinafter “Sites”).
The term user refers to any person who accesses the Sites (hereinafter “User”).
By using the Sites, the User fully and unconditionally accepts the Terms and Conditions applicable thereto and agrees to comply with them.
If he/she refuses the Terms, he/she is obliged to refrain from any use of the Sites and/or Services.
In the event of non-compliance with the Terms, the Company reserves the right to deny access to the Sites, without prejudice to its right to claim compensation from any third party for any direct or indirect damages that may result from such non-compliance.
Article 2. – Use of the Sites
The use of the Sites is in principle free of charge. To use certain Sites, the User must register, provide certain data and/or create an access code and/or password.
In case of refusal by the User, the use of the relevant parts of the Sites will not be possible.
In the event of paid use of certain Sites, the User will be informed in advance, as well as of the applicable conditions, prices and method of payment.
The Company provides the User of the Sites with a non-exclusive, non-transferable license, for an indefinite period of time, to download the content of the Sites for the sole purpose of displaying it on a single computer.
This license is however revocable at any time, without justification.
The User may also print a copy of the content of the Sites, for his/her personal use and without any modification to the content.
The Sites may only be used for personal and private purposes for individuals and for internal purposes only for professionals.
Therefore, any use of the Sites for commercial purposes is strictly prohibited.
Users agree not to take any action that could destroy the Sites or interfere with their proper functioning.
In the event of abuse or improper use, the Company reserves the right to suspend and/or remove the User’s access to the Sites without notice or warning.
Article 3. – Copyright and the right of the producer of a database
All copyrights, trademarks, patents, intellectual property rights and other proprietary rights applicable to the Sites are at all times owned by the Company.
The Sites and/or Services constitute both a work protected by copyright and databases on which the Company holds the copyright and the producer’s rights.
The texts, layouts, drawings, photos, films, graphics and other elements of the Sites are protected by copyright.
The copying, adaptation, modification, translation, arrangement, public communication, rental or any other form of exploitation of all or part of the Sites, in any form whatsoever and by any means whatsoever, including electronic, mechanical or other, is strictly prohibited without the prior written consent of the Company.
Any violation of these rights is subject to civil or criminal prosecution.
Article 4. – Trademarks and trade names
The names, logos and other signs used on these Sites (including the Company’s logos and names) are legally protected trademarks and/or trade names.
Any use of these or similar signs is strictly prohibited without the prior written authorization of the Company.
Article 5. – Responsibility and liability
The Company will make every effort to ensure the proper functioning of the Sites.
Except for intentional breach and/or mandatory legal provisions to the contrary, the Company shall not be liable for any loss or damage (direct, indirect, material, immaterial, etc.) resulting from:
(1) the content of the Sites. The Company does not warrant the accuracy, adequacy or completeness of the information on the Sites. The information available on the Sites, in particular that relating to the products and services offered for sale, may be modified without prior notice. The Company takes great care in creating, updating and maintaining the site. If the User should nevertheless notice, on the site, the presence of inaccurate or obsolete information or of prejudicial or illicit content, or if he should consider that one of his rights (intellectual or other) has been violated, he is urged to report it;
(2) the use of the Sites;
(3) Site security. This provision applies in particular to possible computer viruses, errors or fraud;
(4) the accessibility/availability of the Sites. The Company does not guarantee the permanent availability, via all technical means, without error or interruption, of all the functions of the Sites, nor the immediate repair of errors or the immediate restoration of interruptions.
The Company also has the right to deny or terminate access to additional Sites and Services at any time without prior notice.
The Company cannot be held responsible for services and/or products, nor for their billing, if they are offered by third parties and accessible via the Sites, not even if the Company receives a fee for this purpose, nor if it ensures the billing of these services and/or products on behalf of third parties.
In cases where the Company is liable, its liability is limited to the sum of 100,00€. The aforementioned limitations and/or exclusions of liability on the part of the Company shall apply insofar as they are valid under the applicable law.
Article 6. – Respect for privacy – processing of personal data
The Company and the User undertake to comply with the current regulations applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27/04/2016 (RGPD).
The Company collects and processes the identity and contact data it receives from the User and any other useful contact person. The purposes of these treatments are the execution of an agreement, the management of the customers and their order, the accounting and the activities of direct prospection, such as the sending of promotional or commercial information. The legal bases are the execution of a contract, the consent of the User, compliance with legal and regulatory obligations and/or the legitimate interest of the Company.
The aforementioned personal data will be processed in accordance with the provisions of the General Data Protection Regulation and will only be transmitted, unless otherwise consented to by the User, to subcontractors, recipients and/or third parties insofar as this is necessary for the aforementioned purposes for the said processing.
The User is responsible for the accuracy and updating of the personal data he/she provides to the Company and undertakes to strictly comply with the provisions of the General Data Protection Regulation with respect to the persons whose personal data he/she has provided, as well as with respect to any possible personal data he/she may receive from his/her own customers.
Alpha Clean keeps personal data only for as long as is reasonably necessary to fulfil the purposes for which they are processed. This duration is in any case less than : 3 years
By giving their consent when entering or communicating their personal data or by voluntarily continuing to browse the Sites or by entering into a contract with the Company, the User consents, in addition to the processing defined above, to the collection and use of their personal data in the manner defined below.
The Company collects personally identifiable information (name, address, telephone number, e-mail address, total number of visits to the site, number of visitors to each page of the site, IP addresses, cookie).
By subscribing to our newsletter, you give your consent to the processing of your personal data in a lawful manner in compliance with the main principles of the General Regulation on the protection of personal data. You can unsubscribe at any time by exercising your right to be forgotten or deleted.
You can easily unsubscribe at any time via the unsubscribe links in each email you receive.
Right of access : the User has the right to ask at any time whether his data has been collected, for how long and for what purpose.
Right of rectification : the User has the right to request that false or incomplete data be corrected or completed at any time upon simple request.
Right to the limitation of processing : the User may request a limitation of the processing of his/her data. This means that the data in question must be “marked” in our computer system and cannot be used for a certain period of time.
Right to erasure of data (‘right to be forgotten’): Subject to the exceptions provided for by law, the User has the right to demand that his data be erased. If the User wishes to deactivate the possibility for the Company to use his/her personal data, he/she can do so by writing to the address mentioned in Article 1.
Right to Data Portability: The User may request that his or her data be transmitted to him or her in a “structured, commonly used and machine-readable format.”
Right to object and automated individual decision making: The User has the right to object to the processing of his/her personal data at any time.
Right of complaint: The user has the right to lodge a complaint concerning the processing of his personal data by Alpha Clean with the Data Protection Authority, competent for the Belgian territory. More information can be found on the website: www.autoriteprotectiondonnees.be
Complaints can be submitted to the following addresses:
Data Protection Authority
Rue de la Presse 35, 1000 Brussels
Tel. +32 3274 48 O0
Fax. +322 27448 35
The Company undertakes to implement technical and organizational measures to ensure an adequate level of security to protect the confidentiality of the data. The Company shall notify the client of any personal data breach of which it is aware.
Article 7. – Cookies
A cookie is a small text file saved by a website’s server in the browser of your computer or mobile device when you visit that website. The cookie contains a unique code that allows us to recognize your browser during your visit to the website (“session cookie”) or during future repeated visits (“permanent cookie”). Cookies may be placed by the server of the website you are visiting or by partners with whom this website collaborates. A website’s server can only read the cookies it has set; it does not have access to any other information on your computer or mobile device. Cookies are stored on your computer or mobile device in your browser directory. The contents of a cookie usually consist of the name of the server that set the cookie, an expiration date, and a unique encrypted code. Cookies ensure a generally easier and faster interaction between the visitor and the website. In addition, they help the visitor to navigate between the different parts of the website. Cookies can also be used to make the content of a website or advertising on that website more relevant to the visitor and to tailor the website to the personal tastes and needs of the visitor.
Functional cookies are required to enable the visit of the Sites and the use of certain parts of them. These cookies allow you, for example, to navigate between different sections of the websites and to fill in forms.
If you reject these cookies, some areas of the website may not function properly or at all.
The Sites implant a cookie in your computer for statistical analysis and measurement of the site’s audience and to simplify access to the site. This cookie records information about the navigation of visitors on the site. It stores information that you enter during your visit, including certain information about the visitor, such as the domain name and host computer from which the visitor is browsing the Internet, the Internet Protocol (IP) address of the computer being used, the date and time of the visitor’s browsing of the Sites, and the URLs from which the visitor came to the Site.
Article 8. – Hyperlinks
The Site may include links to other websites. Insofar as the Company cannot control these sites, it cannot be held responsible for the availability of these sites. It cannot be held responsible for the content, advertising, products, services or any other material available on or from these sites. In addition, the Company shall not be liable for any damages or losses, actual or alleged, arising out of or in connection with the use of or reliance on any content, goods or services available on such sites.
Article 9. – Jurisdiction and applicable law
Belgian law applies to the Sites and the courts of the judicial district of the Company’s registered office have exclusive jurisdiction in the event of disputes arising from the use of the Sites.